What's New at TransCold?

The “Inside Scoop” on all things TransCold and Ice Cream. Check back regularly for updates or visit us on social media – there’s always something exciting happening!

Fuel Surcharge Rate

An updated rate will be determined weekly to reflect the current diesel fuel prices reported by the Freight Carriers Association of Canada. The fuel surcharge will be applied to your invoice (based on delivery date) for Western Canadian orders. This allows us to reflect changing market conditions rapidly while maintaining stable product pricing for our customers.

April 15-19, 2024





TransCold Canada Employee of the Year

Ann Clark

Congratulations to Ann Clark!

Ann is our Office Supervisor on Vancouver Island (VI) and has been with us for 9 years. She was chosen by a committee of peers out of 22 nominees as our 2019 Canadian Employee of the Year. Her co-workers say:

  • “Ann can fill any job role at TCD VI and has managed to learn everything about the business.”
  • “Her most important contribution has been to gain her customers’ trust and respect.”
  • “VI has the best record in Canada with our largest 3PL customer. This is due largely to Ann.”
  • “Ann has been pivotal in making growth changes happen seamlessly behind the scene.”

In addition to the fame and glory, each employee of the year receives an extra week of vacation and a cash award towards their vacation plans. Thank you, Ann. This award is well deserved.

TransCold USA Employee of the Year

Michelle Stransky

Congratulations to Michelle Stransky!

Michelle is our Accounts Receivable Supervisor in Burlington, WA. She was selected by a committee of peers out of 22 other nominees as our 2019 American Employee of the Year! Michelle has been with TransCold Distribution® for 9 years and began as an Office Administrator. Her co-workers say:

  • “Michelle goes above and beyond and contributes to making the office a better place.”
  • “She is thorough and patient when teaching other employees, as well as helping others when they have a problem”
  • “Michelle possesses the special quality of knowing what has to be done, and does it.”

Our customers love her and so do we. We are very pleased to be able to recognize her contributions.

Promotion Announcement: Henry Heatherly

Henry Heatherly, TransCold General Manager

We are very pleased to announce the appointment of Henry (Hank) Heatherly to the newly created role of Director of Operations, TCD-USA.

Henry will continue to provide strategic leadership and direction to the entire Operations function within TCD-USA to ensure all depots are operating at an optimal efficiency level and effectively delivering on our customer’s expectations. He will also ensure that appropriate infrastructure is in place and aligned with current and future volume of business.

Henry joined TransCold Distribution® in July 2018. He quickly proved to be a very capable leader and effectively rallied our Operations team and cross-functional teams to get behind all operations projects and initiatives as well as process improvements. Henry led our safety efforts throughout TCD-USA and effectively increased safety awareness and compliance. He is an experienced senior-level leader with over 25 years of strong career growth in Operations and Supply Chain disciplines gained in food/distribution industries. 

New Flavour: Mocha Almond Fudge by Sara’s Old Fashioned Ice Cream Cakes

Sara's Mocha Almond Fudge Ice Cream Cake

Introducing the latest addition to Sara’s Old Fashioned Ice Cream Cakes, the 8″ Mocha Almond Fudge!

Mocha almond ice cream drizzled with fudge, almonds and buttercream icing all on a chocolate cookie crumble crust, this cake will satisfy any coffee lover.

Made in Vancouver, BC, all Sara’s Old Fashioned Ice Cream products are crafted with 12% cream to develop a smooth, rich texture and taste when paired with only the finest and freshest ingredients – a true premium ice cream product. These are ice cream cakes for ANY occasion!

New Brand: Mochi by Lotte

Mochi Ice Cream by Lotte Introducing Lotte Mochi, available exclusively through TransCold Distribution in Canada

YUKIMI is a mochi (rice cake) with a soft texture and filled with delicious ice cream. YUKIMI’s special combination of mochi and ice cream delivers small doses of happiness to all.

Founded in 1948, Lotte is the largest confectionery manufacturer in South Korea today.

Promotion Announcement: Kelly Gifford

Kelly Gifford, TransCold Sales Director

We are delighted to announce the appointment of Kelly Gifford, currently Outside Sales Rep, to the role of Sales Manager, TCD-Canada effective August 12, 2019. In her new role, Kelly is responsible for leading, developing, mentoring and managing the Outside & Inside Sales teams to ensure successful execution of sales plans and targets. She will also drive efforts to secure new business, meet and exceed agreed sales targets and manage relevant market information, competitive sales and the effective execution of vendor programs and campaigns. 

Throughout her time with us, Kelly has worked tirelessly to seek out new business and develop existing business and in 2018, Kelly was recognized as the Employee of The Year. Kelly consistently demonstrates a reputation for customer service excellence that is admired by coworkers and customers alike. She has been a mentor and great support to our delivery and route sales teams in the field.

February 28 Partial Closure

Our call centre and Canadian offices will be closed all day on February 28th to attend annual meetings. All deliveries will proceed as scheduled. American locations will not be impacted other than the call centre closure. For call centre emergencies, please contact 778-710-6325.