About TransCold

TransCold Distribution’s vision is to provide the best in distribution, storage and warehousing with customer and service as the utmost priority. TCD provides access to the most recognized and popular ice cream brands and frozen goods in the world. We offer quality, consistent service & the best product variety around to our customers from national grocers, to local convenient stores, corporate events and everything in between.

In addition to frozen distribution & sales, TransCold offers a variety of 3PL services, including trucking, storage and warehousing consolidation services at our Canadian facilities for both frozen and dry goods. We have the logistical reach to supply all regions across Canada. *3PL not currently available in our American facilities.

poway office transcold distribution san diego united states

Our Mission

Our Values

TCD truck silhouette

Our values sit at the heart of our business and what we want TransCold to stand for:

After more than 35 years in the business, I’ve come to understand the needs of my customers better than most out there. Our mission here at TransCold is pretty simple, to continue to be leaders in frozen food distribution across North America. We do this by placing a considerable amount of importance on forging strong supplier partnerships as well as long lasting relationships with our customers. Large or small, local or national, we pride ourselves in building trust and reliability in each and every one of our customers.

Our History

TransCold Leadership Team

Our department leaders are supported by a team of over 250 incredible people who are constantly innovating and driving us to be better every day! Combined, we have a deep understanding of frozen sales, distribution, logistics and customer service with many years of experience.

John Coughlan, TCD Founder

John Coughlan

Founder & CEO

Emelda Thompson, TCD Director of HR, USA and Canada

Emelda Thompson

Director of Human Resources

Ken Hales, TCD IT Director

Ken Hales

Director of IT

Melissa Leung, TCD President, USA & Canada

Melissa Leung


Jim Diaz, TransCold Director of Finance

Jim Diaz

Director of Finance

Hank Heatherly, TCD USA General Manager

Henry (Hank) Heatherly

General Manager, USA

Teri Hanson, TCD USA Controller

Teri Hanson

Controller, USA

Philip Beauchesne, Director of Sales

Philip Beauchense

Director of Sales, USA

Jack Der, TCD Canada Supply Chain Director

Jack Der

Director of Supply Chain, Canada

Janine Oss, TCD Marketing, Canada and USA

Janine Oss

Marketing & Communications Manager

Paul Schreiber, TransCold Director of Operations

Paul Schreiber

Director of Operations, Canada

February 28 Partial Closure

Our call centre and Canadian offices will be closed all day on February 28th to attend annual meetings. All deliveries will proceed as scheduled. American locations will not be impacted other than the call centre closure. For call centre emergencies, please contact 778-710-6325.