The story
TransCold’s vision is to provide the best in distribution, storage and warehousing with customer and service as the utmost priority. TransCold provides access to the most recognized and popular ice cream brands and frozen goods in the world. We offer quality, consistent service & the best product variety around to our customers from national grocers, to local convenient stores, corporate events and everything in between.
TransCold Distribution also offers a variety of 3PL services, including storage and warehousing consolidation services at our first class facilities for both frozen and dry goods. With multiple locations in BC, Alberta, Washington State, Oregon, & Southern California, we have the logistical reach to supply all regions across the West Coast of North America.
Our Mission
Provide best in class service to all customers that need our products and services.
Expand on what we offer all customers and exceed customers’ expectations on portfolio, innovation and service.
Treat customers with utmost importance every day and in turn treat each other the same.
Our Values
Our values sit at the heart of our business and what we want TransCold to stand for:
- Integrity & Professionalism
- Collaboration with Customers, Vendors and our Team
- Family
- Resourcefulness
- Loyalty
- Work Life Balance
TransCold Leadership Team
John Coughlan
Founder & CEO
Melissa Leung
President
Curtis Wright
Director
Emelda Thompson
Director of Human Resources
Dennis Chow
Director of IT
Janine Oss
Marketing & Communications Manager
Lindya Tjondrosetio
Controller, Canada
Marco Felicella
Director of Sales, Canada
Rob Tweedie
Director of Operations, Canada
Henry (Hank) Heatherly
General Manager, USA
Teri Hanson
Controller, USA
Joe McCoy
Director of Sales, USA
The TransCold Archive
A lot successful people in the world of business will tell you they grew from small beginnings. Our founder John Coughlan is no exception to the rule. His history with the cold stuff goes back many years, but it all started after he moved to Canada from Limerick, Ireland and purchased a humble Dickie Dee franchise with only 8 ice cream tricycles.
Years later, Unilever turned to John when they needed someone in Western Canada based on the reputation for excellence he had built so John took that opportunity and built it into an empire. Since launching in 2002, TransCold has continually expanded its territory and grown over 1,500% (and counting).
Our US team coalesced under the direction of the newly created role of General Manager (USA), filled by Henry Heatherly, our seasoned Director of Operations.
Joe McCoy was appointed Director of Sales (USA), an experienced executive in the Consumer Packaged Goods industry, who has partnered with Henry to ensure customer satisfaction and retention through value added service.
The US sales team was reformatted into Business Development Managers to focus more time on the needs of our customer, while the management of our Route Sales Drivers was reassigned to local Operations Supervisors to improve their delivery performance. Read the press release here.
Marco has over 20 years of experience within the packaged goods industry, with Pepsi and Unilever ice cream brands. With his extensive experience, he will be providing strategic sales leadership to our team and leading the execution of vendor initiatives.
