Who we are
TransCold Distribution Ltd (Canada): 1460 Cliveden Ave Delta, BC, V3M 6L9
TransCold Distribution Inc (USA): 6858 South 190th St, Kent, WA, 98032
Our website address is: https://transcold.com
What personal data we collect and why we collect it
We collect your name, email address and phone number through our contact form in order to respond to your inquiry. This information is kept indefinitely for customer service purposes, unless you request otherwise. You also have the option of contacting us directly by phone or email to avoid submitting your information online.
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Who we share your data with
TransCold Services Ltd does not share your data with anyone.
How long we retain your data
If you submit an inquiry via a contact form, the inquiry and its metadata are retained indefinitely, unless requested otherwise. This is so we can coordinate an informed level of customer service.
For users that register for online ordering, we also store addresses in their user profile. All users can see or edit their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
You can request that we erase any personal data we hold about you at any time. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Contact form submissions may be checked through an automated spam detection service. Content of the form is sent to firstname.lastname@example.org for a response.
Our contact information
If you have any concern over your privacy, please contact us directly.
TransCold Distribution Ltd
1460 Cliveden Avenue Delta, BC, V3M 6L9